Communicating Effectively and Assertively
Tuesday 20 April 2010 Wednesday 15 September 2010
Cost: £65.00
Duration: 6 hours
Course Description
Assertiveness is an often misunderstood concept. Effective and assertive communication is about communicating clearly and respectfully and it underpins all good problem-solving conversations.
This workshop will help you to communicate more effectively in any situation.
The course includes:
- Listening skills
- Deciding whether to compromise or hold a firm line as appropriate to the situation.
- How to communicate more effectively
- Putting communication at the heart of a good management style
Stress Awareness
Thursday 20 May 2010 Wednesday 29 September 2010
Cost: £45.00
Duration: 3 hours
Course Description
Stress can be a difficult experience that can affect work and other aspects of life. This workshop is suitable for anyone who feels stressed or just wants to learn how to prevent stress from building up.
This course always has a small group (maximum 8 people and often fewer) and the trainer aims to adapt it to the needs of the people in the group.
The course includes:
- A personal stress questionnaire
- What can cause stress
- What happens in the body when we are under stress
- An understanding of signs and symptoms
- Several strategies and approaches for reducing stress