Deciding to move a relative into a care home can be one of the most difficult things a family can go through. Naturally you will want to do everything in your power to make sure their needs are met and that they will be happy living there.

We have a long established history of running care homes in Worthing, having opened our first one in 1943. We now have three distinct care homes that serve the local community:

• Haviland House is a not-for-profit dementia nursing home in Worthing
• Caer Gwent is an elegant country manor style care home suitable for all needs, including nursing Worthing
• Linfield House is a friendly, caring, supportive and loving home that provides quality nursing and dementia care in Worthing

1. Take your time

Choosing a home in a hurry is never a good idea. Make sure to take your time and don’t rush into anything.

2. Talk to your relative if possible

Find out what is most important to them about a care home. Maybe they would like access to the garden or have special dietary requirements. If your relative is quiet and shy they may be better off in a smaller home rather that a larger one.

3. Decide on the type of home your relative needs

Is it a nursing, residential or dementia care home that they need? If your loved one may need a greater level of care in the future, it can be wise to choose a home where extended care is possible rather than having to move homes.

4. Decide on where the home should be

Think about the distances from you and other family members.

5. Check the care home’s rating on the Care Quality Commission (CQC) website

While you should not solely rely on the CQC’s rating, it is definitely a good place to start.

6. When visiting, consider the atmosphere of the home

When visiting the home, did the staff smile at you and your relative? Did they appear friendly and kind? Did the manager take the time to explain all the facilities, show you the rooms and talk about daily nutrition for residents?

7. Check the internal and external living environment

How does the home smell? Avoid homes that have odours such as urine or stale food. If you smell too much air freshener this may be intended to mask unwanted smells. Check outside too and make sure there are no cigarette butts by the entrance. If staff leave them around it doesn’t create a very good first impression.

8. What activities are available for the residents?

Does the home have a range of activities, entertainment and outings on a regular basis? What type of activities and excursions does the home arrange? Are these the type of things your relative would like to get involved with?

9. Check the care home’s visiting hours

Is the home flexible about when you can come and visit? For example, are you allowed to visit at mealtimes?

10. Does the home invite feedback?

It is a good sign if a home is open to feedback. It suggests that they are flexible and will make changes for your loved one.

If you are considering a care home for your relative and would like to find out more about one of ours, please call our Customer Service Team on 01903 327327 or email [email protected].