Community Support Worker Are you passionate about enhancing the lives of older individuals in our community? Join Guild Care as a Creating Connections Community Support Worker and make a meaningful impact! Location: Worthing, West Sussex Hours: 18 hours per week (flexible) Payrate: £10.70 per hour (Monday-Friday), £11.24 per hour (Saturday), £11.77 per hour (Sunday) What is the role? As a Community Support Worker, you will be an integral part of our Community Services unit, working under the guidance of the Service Manager to support older people in Worthing. Your role involves leading group activities, providing practical support for small groups, and ensuring a positive and engaging experience for our members. Assisting the Service Manager, you will be responsible for: Leading and supporting the delivery of group activities to enhance community engagement. Building and maintaining effective relationships with members, relatives, carers, and internal colleagues. Using motivational interviewing techniques to boost confidence and encourage community engagement. Providing extra support to individuals requiring assistance to achieve personal outcomes. Encouraging individuals to express their views and make informed choices about their lives. Raising awareness of available services and supporting access to relevant support and advice. Maintaining a database of individuals receiving support, documenting service benefits and outcomes. Collecting session and refreshment fees and ensuring proper accounting. Contributing to monitoring, evaluating, and reporting on performance, collating data for evidence. Building and maintaining effective relationships with customers, relatives, carers, and other professionals. Ensuring all feedback is encouraged, recorded, reported, and used to enhance the service. Understanding and adhering to Guild Care policies and procedures. What kind of person are we looking for? Essential candidate criteria: Ability to lead group activities for older people. Experience of working with older people in various roles (paid, voluntary, or personal). Experience of enabling older people to engage in leisure activities and hobbies. Works well in a team and independently. Ability to communicate effectively with older people, carers, Guild Care staff, and partner agencies. Knowledge and understanding of the needs of older people, including those with dementia and their carers. Follows correct policies and procedures in all aspects of work. Ability to travel independently in and around Worthing. Flexible availability, including weekends and occasional evenings. Satisfactory DBS check. Desirable candidate criteria: Good IT, literacy, and numeracy skills. Understanding of safeguarding. Experience of working in the care sector and/or voluntary sector. Ability to drive a minibus. Who is Guild Care? Guild Care is the number one not-for-profit charity based in the south, established in Worthing in 1933 by a team of dedicated volunteers. Our vision is for all people in need of care to live fulfilling, safe, and secure lives. We achieve this by ensuring our support and services are accessible, effective, and lovingly delivered. Why Guild Care? We offer a competitive salary, work-life balance, and the opportunity to progress your career to the next level. Training will be given, and support is readily available. Some of our amazing benefits also include: Eligibility to apply for the Blue Light Discount card – Excellent discounts on gyms, restaurants, and large retailers. A fantastic employee assistance programme. The opportunity to enrol in a cash plan to support a variety of health appointments. 25% discount across all Guild Care retail stores. Local offers and discounts. A generous annual leave entitlement. You will receive an additional wellbeing day on top of your annual leave. Development is important for us; you will receive fantastic support for learning and development. We pride ourselves on being a values-led, culture-driven organization. Our values (BELIEF): Brave – Courageous, passionate, empowered. Engaging – Straightforward, authentic, present. Loving – Genuine, caring, interested. Integrity – Respectful, accountable, trustworthy. Everyone Matters – Considerate, attentive, appreciative. Free to be me – Playing to strengths, supporting each other, being vulnerable. If you're ready to make a positive impact and join our community-focused team, apply now to become a Creating Connections Community Support Worker at Guild Care. For more information, contact the Recruitment team on 01903 863154 or [email protected].