Max Murray, who lives with various disabilities and chronic disease, contacted the Community Disability Service Team to help her with accessing benefits, filling out forms and getting help with equipment – some of which she didn’t even know existed. With their help, Max now has a scooter that helps her get out of the house and allows her to remain independent.

She said, “It’s really hard when you’re someone who has lived independently and alone, like I do. It’s very hard to ask for help, to accept help, and to recognise that you need help. The benefit system is just a nightmare. It’s not designed for people. It makes you really anxious. There’s so much of it to go through. So, it was really nice to have someone who obviously knows the job very well and understands everything to break it down into more manageable sections, so it’s not so overwhelming. [Outreach] has been empowering for me. Enabling me to feel like I’m a human being and I have a place in the world.”

Max and Jo, a Guild Care Senior Community Liaison Officer

Please contact our Customer Service Team on 01903 327327 to find out more about our Community Disability Service and how they can help.