About Haviland House

Haviland House is a specialist dementia care home, purpose built to fulfil the needs of residents living with different stages of dementia.

Our key focus is providing a truly person-centred approach. It is important that Haviland House feels like a real home, so we have created an environment in which our residents are happy, independent and confident. 

In 2019 Haviland House was a ‘Best Dementia Care Home’ finalist in the National Dementia Care Awards and the home’s Health & Wellbeing Coordinator won the National Activity Providers Association’s ‘Best Activity Coordinator’ award.

If you want to speak to someone directly about our Haviland House care homeplease call our friendly Customer Service Team on 01903 327327 (8.30am - 4pm, Mon - Fri).

An introduction from Haviland House's Registered Care Home Manager

"I have worked in social care since the mid-nineties. However, as the Registered Manager of Haviland House, this is the first time that I feel like I really do work in a ‘person-centred’ service. I’m very proud that our team has achieved this. 

"What makes Haviland House special are the connections we make both with our residents, whom we call ‘family members’, and their loved ones. We see ourselves as one family, working together for the wellbeing of those that live with us. 

"We pride ourselves on working with the person, stepping into their world and approaching every individual with unconditional love and respect. Our prime goal is making sure that they feel both physically and emotionally safe, establishing trust. 

"Deciding to move a loved one into a care home is one of the hardest decisions and often means a crisis point has been reached.  One of the greatest pleasures I take from my job is giving people their relationships back – to be the husband, wife, partner, son or daughter instead of their loved one’s carer."

Chris Walton-Turner, Registered Care Home Manager of Haviland House

Chris Walton-Turner, Registered Care Home Manager of Haviland House

Key features of Haviland House

  • Rated 'Outstanding' for responsiveness by the CQC
  • 67 spacious, fully furnished en-suite rooms provide homely living spaces for residents
  • 24/7 dedicated care with a high staff-to-resident ratio ensures that we fulfil both emotional and care needs
  • Five households designed to care for particular stages of dementia, allowing specific needs to be catered for
  • Beautifully landscaped gardens with a summer house provide a sensory environment for residents to enjoy with staff
  • Respite and convalescence care with stays of up to six weeks available, allowing any short-term needs to be catered for
  • Person-centred care bespoke to residents’ needs provides a loving and homely environment
  • Rigorous Covid-19 protocols, such as shielded social visits and virtual meeting facilities, allow residents to keep in touch with their loved ones whilst remaining safe
  • A ‘Home for Life’ within one of our three care homes 
  • Dedicated on-site nurses provide their expertise around-the-clock, keeping residents safe and secure

What people have to say about Haviland House

"Haviland House is beautiful, but it wasn’t long before I knew that not only was it a beautiful building - it had the staff to match it. It took mum a very short time to settle in. She went from strength to strength, gaining weight and confidence and forming wonderful relationships with all the staff. It was a joy to watch her transformation. Haviland House is mum’s home and everyone loves her and we love them." Lorraine, daughter of Dora, Haviland House resident

What Haviland House’s staff have to say

"The best thing about my job is knowing that my contribution has made a real difference to the enjoyment of a family member’s day. It’s hugely satisfying to see moments like these and I feel privileged to spend time in the company of an extraordinary generation. It’s hard not to become emotionally invested in their world and to develop close bonds with them and their visitors too." Neil, Dementia Support Worker

Where is it?

Robin Road, Goring-by-sea, West Sussex, BN12 6FE

Covid-19

These are anxious times for everyone and making the decision to move a loved one into a care home is very difficult. However, rest assured that we are taking the utmost care and consideration to provide a safe and enjoyable life for all of our residents.

Getting in touch and further information

To find out more about Haviland House, give our friendly Customer Service Team a call on01903 327327. They are free to chat from 8.30am to 4pm, Monday to Friday.

You can also take a virtual tour of Haviland House by clicking the graphic below:

Dedicated Registered Manager

Chris Walton-Turner

Our other care homes

You can find out more about our other care homes by following the links below.

The garden at Caer Gwent Inside of Linfield House

Caer Gwent

Linfield House

  • Nursing care
  • Respite and convalescence
  • Palliative care
  • Welcomes couples
  • Nursing care
  • Additional dementia suite
  • Respite and convalescence
  • Welcomes couples