Haviland House is a not-for-profit specialist dementia care home in Goring that is run by a dedicated team of staff and volunteers.

The centre of excellence was built in 2015, and was rated as 'Good' following a Care Quality Commission (CQC) inspection in December 2017.

It is the first purpose built care home in the town to be devoted solely to supporting people living with dementia. It was built following a five year community-led fundraising campaign.

      

Haviland House also includes the Bradbury Centre, which is a day service providing much needed respite for carers of people with dementia who are still living in the community. 

At Haviland House our ethos is to create a home for people living with dementia, and ensure it is an environment where our family members truly feel at home and safe.

Please click on the link below to view a virtual tour of Haviland House.

What services are offered at Haviland House?

The Butterfly Approach

Haviland House is currently working with external consultants - Dementia Care Matters - towards becoming a ‘Butterfly’ home where residents' feelings are put first. This approach recognises that life is an emotional journey. As a person living with dementia, human connection is an important way to establish trust. Increasingly people living with dementia rely on their emotions and feelings. This is an inspiring new way of working in dementia care.

Our key focus at Haviland house is being with people, connecting with them and not being task driven. To provide emotional care requires a real shift in care services, moving away from task based care and 'doing it' to achieving a connection and a truly person-centred approach.  It is important that Haviland House feels like a real home, so we have created a space and environment that our family members feel engaged with.

Staff no longer wear uniforms or name badges and the living spaces have been made to look less clinical, and more like a family home.

We strongly believe that this approach makes a real difference not just to our resident’s physical health but also to their emotional well-being too.

"The best thing about my job is knowing my contribution has made a real difference to the enjoyment of a family member’s day. It’s hugely satisfying to see moments like these and I feel privileged to spend time in the company of an extraordinary generation. It’s hard not to be become emotionally invested in their world and to develop close bonds with them and their visitors too." Neil, Dementia Support Worker

   

What makes us different?

Adopting the Butterfly concept means we have adapted Haviland House to the needs of the residents using reminisce and memory provoking decor and dementia sensitive colour schemes, with well-placed items and pictures, photographs and props all used to give it a homely feel that prompts conversations and reminiscence. 

Who is it for?

People with a diagnosis of dementia.                                                      

Key features of Haviland House

      • 63 spacious single en-suite room
      • 24-hour dedicated and caring staff
      • High staff to resident ratio
      • Five households suited to particular stages of dementia
      • Landscaped gardens with a summer house 
      • A variety of rates available from full private to state rates

   

  • Person centred care bespoke to resident’s needs
  • Regular entertainment, social activities and outings
  • All dietary needs catered for
  • All meals and drinks included
  • Sam's cafe open daily offering light refreshments for visitors

What do people think of the home?

"Haviland House has given my Mother a new lease of life by the staff interacting with her so much, which I am extremely grateful for. They have understood her needs and have been very understanding." Daughter of family member

“Haviland House is the 11th placement for my father because of his difficult behaviours. It is the only residential care setting where the staff have embraced him and managed his behaviours with complete success.  He is so happy here.  He loves the staff and enjoys warm and friendly banter.  The facilities are amazing but the staff are wonderful – caring – professional and just marvellous!”  Relative of family member

What is the cost of the home?

The cost of care, especially dementia care is expensive and our price is reflective of the quality of the care, accommodation and service provided and the high ratio of staff to resident which is above recommended levels. The provision of nursing is also available should you require it. You will always have a home at Guild Care.

To discuss payment plans please call our Customer Enquiries Team on 01903 327327 or complete the online enquiry form here.

Where is it?

Robin Road, Goring-by-sea, West Sussex - a five minute drive to the seafront and close to the train station.

How to book a tour

Please call our Customer Enquiries Team on 01903 327327 or complete the online booking form here.

Manager

Chris Walton-Turner

"Haviland is a home for life. We are all in this journey together. The emotional well-being of our residents is our primary concern. We want to ensure we provide a safe, friendly and homely environment for the people who live here." Chris Walton-Turner, Haviland House Manager